Zorderhub Shipping Policy

Effective Date: 06/10/2025

At Zorderhub, we strive to deliver your purchases efficiently and reliably. This Shipping Policy outlines our procedures and guidelines.

Shipping Options

1. Local Delivery: 1 – 24 Hours
2. Express Shipping(From abroad): 2-3 business days
3. International Shipping: 3 – 7 business days

Shipping Rates

1. Standard Shipping: Negotiable
2. Express Shipping: UGX32000
3. International Shipping: UGX27000

Shipping Carriers

We use Sky Cargo, USPS, UPS, FedEx, DHL, Safe Boda for domestic and international shipping.

Order Processing

1. Orders received before 2 PM EST ship same day.
2. Orders received after 2 PM EST ship next business day.

Tracking Information

1. You will receive tracking information via email once your order ships.
2. Track your order here .

Delivery

1. Signature upon delivery required for orders over UGX500,000.

International Shipping

1. We handle all duties and taxes which may apply.

Return Shipping

1. Return shipping label provided for defective or incorrect items.
2. Buyer responsible for return shipping costs for other returns Read our Returns & Replacements Policy.

Lost or Damaged Packages

1. Contact us within 2 days to report issues.
2. Replacement or refund provided after investigation.

Holiday Shipping

1. Check website for holiday shipping schedules.
2. Allow extra time for delivery during peak holiday seasons.

Contact Us

For shipping-related inquiries, please contact:

Zorderhub
[email protected]

Changes to Policy

We reserve the right to update this Shipping Policy.

Last Updated: 06/10/2025